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White Haven Mysteries

I've just bought the above, and for some reason it won't load into windows 10.
BUT< I've bought other GSN games, some older, have been fine
Has anyone else encountered similar problems

1 Comment

Hello Dave,
thank you for posting on Avanquest UK forum webpage.

As White Haven Mysteries is designed to work with Windows XP, Windows Vista, Windows 7 and Windows 8 computer operating systems, please run Windows Update ( and apply all Important and optional updates (excluding language packs) available for your computer's system. When installation is completed, shut down (do not restart it) the computer. Upon booting up check for Windows Updates again, apply if any. Also make sure antivirus program database is updated to its latest release.

Then clean the disc surface with a soft cloth and insert it into the optical drive of the computer. Browse disc’s content and copy it all into folder on computer's local hard disc. Initiate installation by executing the setup file as Administrator - click here to read about.

Fully updated Windows 10 comes equipped with this great feature to run older software in compatibility mode, see this article here for detailed information. Try to troubleshoot the program in order to run under Windows 10. Alternatively install and utilise the game on suitable computer configuration.

Kind regards,
Avanquest Support team

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