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After upgrading to Windows 10

Architect 3D states that the licence number has been used on another computer, since I applied the upgrade update to Windows 10. What should I do, as I haven’t installed it on another computer ?
Yours faithfully,
Alex


Best Answer

Hello Alex,

it is true that after installing Windows 10 through Windows updates, not all programs transfer successfully.


Please get in touch with our technicians at supportuk@avanquest.com regarding that matter, they will answer you promptly with comprehensive answer. Make sure to state your licence key number (or order number if licence is unknown to you).


Kind regards,
The Avanquest Team

1 Comment

Answer

Hello Alex,

it is true that after installing Windows 10 through Windows updates, not all programs transfer successfully.


Please get in touch with our technicians at supportuk@avanquest.com regarding that matter, they will answer you promptly with comprehensive answer. Make sure to state your licence key number (or order number if licence is unknown to you).


Kind regards,
The Avanquest Team

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